Privacy Policy

Effective Date: November 17, 2024

At Gemluxr, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website.

1. Information We Collect

  • Personal Identification Information: To facilitate transactions and improve our services, we may collect information including your name, email, phone number, billing, and shipping addresses. This data is collected directly from you when you register, place an order, or contact our support team.
  • Payment Details: When you purchase an item, we collect payment information, such as credit or debit card details, which are encrypted and processed through secure third-party payment gateways.
  • Usage Data: We gather non-personal data, such as IP address, browser type, device type, and how you navigate our site. This data helps us enhance website functionality and provides insights into customer preferences.

2. How We Use Your Information

  • To Process Transactions: Your information allows us to manage transactions, send order confirmations, and communicate updates on your purchase.
  • Customer Support and Improvement: We use data to respond to queries, offer customer support, and improve our product range.
  • Promotional Updates: With your consent, we may send you emails about our latest products, discounts, or special offers. You can opt out of these communications anytime.
  • Analytics and Research: We analyze usage data to improve website performance and user experience.

3. Sharing and Security of Your Information

  • Third-Party Sharing: We share personal data with third-party service providers only for purposes directly related to our operations, such as shipping and payment processing.
  • Data Protection: We employ state-of-the-art encryption, secure servers, and access controls to protect your data. Our website uses HTTPS to secure your connection.
  • Compliance with Law: We may disclose information if required by law, including compliance with court orders or legal processes.

4. User Rights and Control

  • Access and Correction: You have the right to access your data and request corrections if inaccurate.
  • Data Portability: If requested, we can provide a copy of your data in a commonly used format.
  • Right to Erasure: You may request that we delete your data under certain circumstances, such as if it is no longer necessary for our business.
  • Withdraw Consent: You can withdraw your consent to data processing by contacting us or clicking “unsubscribe” on our emails.

Contact Information:

  • Street: 903 Fairlawn Ave, Libertyville, Illinois
  • Phone Number: (847) 367-5877
  • Email: info@gemluxr.com
  • Website: gemluxr.com